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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandy Winn

May 4, 2026

5  out of  5
rating by Brandy Winn
"Cheryl is wonderful to work with! Everyone there is amazing, though, and quotes came back so quickly and comparatively, but the service puts them over the top! Highly recommend!"
We responded:
"Thank you for the 5-star review, Brandy! Here on State Farm Agent Lori Ivey’s Team, we are proud to serve our community and appreciate your recognition. "
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Candiece Orsburn

April 25, 2026

5  out of  5
rating by Candiece Orsburn
"Cheryl at Lori Ivey was so helpful and got us an excellent price on our Homeowner and auto insurance. She is very knowledgeable and responsive and worked to get us the best deal out there. 10/10 would recommend!"
We responded:
"Candiece, thank you for your wonderful review of State Farm Agent Lori Ivey’s Team!"
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Lana

April 24, 2026

5  out of  5
rating by Lana
"Aundrea C.was absolutely PHENOMENAL in helping me and guiding me in the right direction of which policy to choose as well as helping me navigate life insurance options. although i was unable to successfully complete the life insurance part at the time of insurance sign on she gave me the option to come back at a later time to sign it up. I could not be more grateful for such a wonderful face and attitude when it came to getting a new policy. go see her she is amazing!!!!!! very thorough, very understanding, and communicative without hesitation. GOT GREAT DEALS TOO!!!!"
We responded:
"We are grateful for your 5-star review, Lana! Thanks for taking a moment to share your positive rating of State Farm Agent Lori Ivey’s Team here in Longview . "
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dawn Haynes

April 24, 2026

5  out of  5
rating by dawn Haynes
"This group is amazing. Great communication and quick responses. I will keep using them for my insurance needs from here on out."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lori Ivey’s Team. "
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Kevin Jones

April 15, 2026

5  out of  5
rating by Kevin Jones
"Andrea did a great job in meeting our needs. She communicated very well in getting info to me and walking me through the whole policy purchase."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lori Ivey’s Team. "
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Shy’Ann Sifuentes

April 14, 2026

5  out of  5
rating by Shy’Ann Sifuentes
"Aundrea was really helpful & fast. She made it an easy process for me having to switch insurance after I moved state to state. Very knowledgeable & sweet! Thank you so much!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lori Ivey’s Team. "
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Stephanie Palmer

April 12, 2026

5  out of  5
rating by Stephanie Palmer
"Cheryl Jones helped me with securing a life policy for my family with ease. It was so easy and didn't require me to leave the house! She is so caring and kind!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lori Ivey’s Team. "
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melissa thacker

April 7, 2026

5  out of  5
rating by melissa thacker
"Cheryl Jones helped me with changing our insurance!! She was very friendly and understanding, explained how the insurance worked (which i had never had done)! Yes I would use them again"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Lori Ivey’s Team here in Longview . "
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Mason Taylor

April 6, 2026

5  out of  5
rating by Mason Taylor
"It was a very quick and informative talk with Cheryl! She answered all of my questions very clearly and thorough as well! Absolutely perfect time I had getting my car insurance figured out. Thank you so much!"
We responded:
"Thank you so much for the 5-star rating, Mason! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Roy Parker

April 2, 2026

5  out of  5
rating by Roy Parker
"The lori Ivey group is outstanding they are some of the best people i have ever interacted with. Aundrea was the one who recently assisted me i messed up gave the wrong address and she fixed it immediately absolute boss that she is."
We responded:
"Wow, thank you for the 5-star review, Roy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Michelle Apparcel

March 31, 2026

5  out of  5
rating by Michelle Apparcel
"Called the office today and Aundrea helped me! Aundrea addressed my policy questions and provided me with quick information. Wonderful staff and excellent customer service. Highly recommend!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lori Ivey’s Team. "
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Hagen Henson

March 31, 2026

5  out of  5
rating by Hagen Henson
"Aundrea was a great help!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Longview to know that you had such a wonderful experience with us here on State Farm Agent Lori Ivey’s Team."
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Shelby Lynn

March 31, 2026

5  out of  5
rating by Shelby Lynn
"I’ve had a great experience with State Farm over the years. My agent has been incredibly helpful and always takes the time to answer any questions I might have. When I've needed assistance, the response was quick and professional, which made the whole process stress-free. What really stands out is the level of customer service and convenience of my agent being local—it feels much more personal compared to other companies I've dealt with."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Cody Klotz

March 30, 2026

5  out of  5
rating by Cody Klotz
"Lori and her team have been absolutely amazing! They are very friendly and incredibly knowledgeable. We switched over from another agent and it is a world of difference! Even with added policies and raised limits, they are still saving us money."
We responded:
"Cody, thank you for your wonderful review of State Farm Agent Lori Ivey’s Team!"
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Lee Ann

March 27, 2026

5  out of  5
rating by Lee Ann
"I tend to shop around when it comes to vehicle and home insurance and Leah is always friendly and available to get me the best quote she can with the best coverage including things I don’t even have on my past policy which is great! If she can think of saving you money on something best believe she is going to think of it and if she can add additional coverages and help you also grab some life insurance at the same time it’s a one stop shop. Call Leah if ever in need!"
We responded:
"Thanks so much for the fantastic rating, Lee! We are so glad you had a positive experience with us here on State Farm Agent Lori Ivey’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Lizbeth Anaya

March 27, 2026

5  out of  5
rating by Lizbeth Anaya
"I had a great experience with this insurance company. Leslie was especially helpful, she took the time to answer all my questions and made the whole process easy to understand. The rest of the team was just as caring and professional, always making sure I felt supported. It’s clear they truly value their customers. Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Lizbeth! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Lori Ivey’s Team anytime."
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Amanda McQueen- Talley

March 27, 2026

5  out of  5
rating by Amanda McQueen- Talley
"Leah has been great! Shes quoted me a few times a d has even helped me understand my policy and how car insurance works better! All of the staff has been wonderful very informative and inviting!"
We responded:
"Thank you for taking the time to leave such a great review, Amanda. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Maria V Garcia

March 27, 2026

5  out of  5
rating by Maria V Garcia
"Libby es bien amable, y servicial. Apoya mucha a los hispanos. Siempre me gusta ir ala oficina."
We responded:
"Maria, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Lori Ivey’s Team is just a call or email away!"
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C King

March 27, 2026

5  out of  5
rating by C King
"Cheryl Jones and the State Farm family are great at what they do. Stop by for a quote for your insurance needs."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Lori Ivey’s Team. "
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Kristen Harper

March 27, 2026

5  out of  5
rating by Kristen Harper
"Cheryl was very helpful and knowledgeable about answering my numerous questions regarding home and life k surance policies. She took the time to explain everything in detail and made sure all was understood. Love working with people like her who obviously enjoy what they do and are honest and thorough!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Longview to know that you had such a wonderful experience with us here on State Farm Agent Lori Ivey’s Team."
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Audrey Waller

March 26, 2026

5  out of  5
rating by Audrey Waller
"Cheryl is the absolute best! She was so helpful and clear about coverage options. I would recommend her and this business to anyone looking for competitive rates and outstanding service!"
We responded:
"Audrey, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Lori Ivey’s Team is just a call or email away!"
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Parker White

March 26, 2026

5  out of  5
rating by Parker White
"Thank you to Lori Ivey and her amazing staff! Best insurance agency in Longview. They were all very professional, attentive, and I have been recommending them anybody!"
We responded:
"Parker, Thank you so much for your wonderful review! We are delighted to hear that you had such a positive experience with our agency. Lori and the entire team, especially Andrew, are thrilled to know that you found our service professional, friendly, and attentive. We strive to provide the best possible experience for all our customers, and your kind words mean a lot to us. Your recommendation is greatly appreciated, and we’re here to assist you with any future insurance needs. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you once again for choosing us as your insurance provider!"
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Carly Klotz

March 26, 2026

5  out of  5
rating by Carly Klotz
"Lori and Aundrea have been fantastic to work with! I’m so thankful we transferred our business to them!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Lori Ivey’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Longview ."
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V Lopez

March 24, 2026

5  out of  5
rating by V Lopez
"One of the best agents and staff I've ever dealt with, a special thanks to Leah for always helping me no matter the need. I am so grateful for all of you and will be referring people your way. Happy New Year"
We responded:
"Thank you so much for taking the time to leave a review! It really helps our small business and we love Ka’Nesha too!"
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Stephen Burton

March 24, 2026

5  out of  5
rating by Stephen Burton
"Libby always greets me with a smile when I come in which makes my day. She is very helpful and easy to talk too. Thank you for making it a great experience when I walk in."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."