State Farm® Insurance Agent Lori Ivey

"Cheryl Jones helped me with changing our insurance!! She was very friendly and understanding, explained how the insurance worked (which i had never had done)! Yes I would use them again"

"It was a very quick and informative talk with Cheryl! She answered all of my questions very clearly and thorough as well! Absolutely perfect time I had getting my car insurance figured out. Thank you so much!"

"The lori Ivey group is outstanding they are some of the best people i have ever interacted with. Aundrea was the one who recently assisted me i messed up gave the wrong address and she fixed it immediately absolute boss that she is."

"Called the office today and Aundrea helped me! Aundrea addressed my policy questions and provided me with quick information. Wonderful staff and excellent customer service. Highly recommend!"

"Aundrea was a great help!"

"I’ve had a great experience with State Farm over the years. My agent has been incredibly helpful and always takes the time to answer any questions I might have. When I've needed assistance, the response was quick and professional, which made the whole process stress-free. What really stands out is the level of customer service and convenience of my agent being local—it feels much more personal compared to other companies I've dealt with."

"Lori and her team have been absolutely amazing! They are very friendly and incredibly knowledgeable. We switched over from another agent and it is a world of difference! Even with added policies and raised limits, they are still saving us money."

"I tend to shop around when it comes to vehicle and home insurance and Leah is always friendly and available to get me the best quote she can with the best coverage including things I don’t even have on my past policy which is great! If she can think of saving you money on something best believe she is going to think of it and if she can add additional coverages and help you also grab some life insurance at the same time it’s a one stop shop. Call Leah if ever in need!"

"I had a great experience with this insurance company. Leslie was especially helpful, she took the time to answer all my questions and made the whole process easy to understand. The rest of the team was just as caring and professional, always making sure I felt supported. It’s clear they truly value their customers. Highly recommend!"

"Leah has been great! Shes quoted me a few times a d has even helped me understand my policy and how car insurance works better! All of the staff has been wonderful very informative and inviting!"

"Libby es bien amable, y servicial. Apoya mucha a los hispanos. Siempre me gusta ir ala oficina."

"Cheryl Jones and the State Farm family are great at what they do. Stop by for a quote for your insurance needs."

"Cheryl was very helpful and knowledgeable about answering my numerous questions regarding home and life k surance policies. She took the time to explain everything in detail and made sure all was understood. Love working with people like her who obviously enjoy what they do and are honest and thorough!"

"Cheryl is the absolute best! She was so helpful and clear about coverage options. I would recommend her and this business to anyone looking for competitive rates and outstanding service!"

"Thank you to Lori Ivey and her amazing staff! Best insurance agency in Longview. They were all very professional, attentive, and I have been recommending them anybody!"

"Lori and Aundrea have been fantastic to work with! I’m so thankful we transferred our business to them!"

"One of the best agents and staff I've ever dealt with, a special thanks to Leah for always helping me no matter the need. I am so grateful for all of you and will be referring people your way. Happy New Year"

"Libby always greets me with a smile when I come in which makes my day. She is very helpful and easy to talk too. Thank you for making it a great experience when I walk in."

"Libby is an exceptional administrative assistant. She is always very patient and helped me figure out my Drive Safe and Save which looked very complicated and she made it smooth for me. Very helpful."

"I prefer a hometown atmosphere when I’m conducting business. Not only did I have a good experience but Cheryl Jones is my classmate. She was very professional and helpful. I recommend her as your insurance agent."

"Very helpful and very kind and nice people"

"Our cars, house and small travel trailer have all been insured with State Farm for 36 years. When we signed up with our first agent we never really gave our policies a second thought. At that time we had 4 kids at home. This year we moved, it's just the two of us and we decided to go into an office and have our coverage explained to us and see if any adjustments were needed. We first sat down with Leah. For about 2 hours she explained what coverages we had. She was never rushed or pressed for time. Leah took all of our information and was patient, kind and thorough. About a week later we met with Lori, who is just as friendly, kind and patient. Our time spent was very relaxed, we had all of our questions answered and the advice we received was appreciated and informative. My husband and I can't say enough good things about this office. Everyone in this office is friendly and attentive. I would recommend this company to anyone looking for insurance. Everyone's situation is different. But we feel that anything you need can be provided by this company of women who are devoted to helping you get the best coverage, for the best price and their volunteer spirit is an asset to the community."

"Havent had a lot of good experiences with insurance companies but since changing to Lory Ivey State Farm I can say they are the best Ive had, always super helpful and you get the feeling that they do actually care to get you the best price and sort out issues. Best insurance company in the area!"

"I am so happy to have been introduced to Leah Brown and this State Farm office! We had a need to insure a teen driver and she made it a pleasure! Wow! I never saw that coming and was dreading the process to change insurance companies! Thank you Leah!!!! We appreciate your professional guidance and great service! I highly recommend this group of professional ladies!!! I’ve added my home and vehicle policies I have had for over 20 years with Farm Bureau…Other insurance companies I checked chose not to cover my home area but State Farm covered it without a problem! It’s very nice to “feel” the great customer service promised but not fulfilled by other insurance companies!!! The cost of insurance has gotten ridiculous and it’s nice to have an agent working for you and your needs! Thank you Leah!!! 💛"

"Lovely, professional ladies that took the time to listen to my needs and concerns. Excellent experience with a savings of over $1400 yearly on auto and home coverage with improvements! Please contact this office if you have insurance needs. A local agency + quality customer care = winning!"