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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Mary Smith

October 23, 2026

5 out of 5 rating by Mary Smith
"These lady was the sweetest! Thank you Casey for taking care of me!"
We responded:
"Thanks so much for the amazing review, Mary! We really appreciate your support here in Longview. Just reach out anytime if you need us - we’re here for you. "
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John N

October 21, 2026

5 out of 5 rating by John N
"Casie did a wonderful job helping me transfer over my insurance documents to my new address. I highly recommend her for any insurance needs in the future."
We responded:
"John, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Rachael Davies

October 21, 2026

5 out of 5 rating by Rachael Davies
"Very professional and kind agent helped me with working through all the possible auto insurance policy options. I appreciate the continued helpfulness and positive attitude toward me when I need to speak with them."
We responded:
"Rachael, thank you for the fantastic review! We’re always here to support you with your insurance needs in Longview. "
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Debra Davis

October 21, 2026

5 out of 5 rating by Debra Davis
"She was awesome. She called me to let me know about my decrease in my insurance policy. Very knowledgeable.Great customer service. Job well done."
We responded:
"Hi Debra, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Lori Ivey, Your State Farm Agent "
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Cameron P

October 20, 2026

5 out of 5 rating by Cameron P
"Excellent customer service!! Very helpful and responsive Everytime I’ve needed them for anything and everything! 10/10. Would recommend!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Lori Ivey’s team. "
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Melanie McGee

October 19, 2026

5 out of 5 rating by Melanie McGee
"She was very polite, professional and knowledgeable. I got my request handled quickly and correctly!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Tuleshia Rogers

October 16, 2026

5 out of 5 rating by Tuleshia Rogers
"Lori and her team have been extremely helpful with me and my families insurance needs over the past decade. Recently the representative Leslie has gone above and beyond to answer all of my inquiries, and there were many! She recalculate all possibilities to satisfy my coverage needs. She is a true asset to your company. I look forward to hearing from her in six months to reevaluate my policy."
We responded:
"Tuleshia, thank you for the amazing review! Our Longview insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Lori Ivey, your State Farm Agent "
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Vickie Shofner

October 16, 2026

5 out of 5 rating by Vickie Shofner
"Great Lady. She was very kind and helpful."
We responded:
"Hi Vickie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Longview.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Lori Ivey "
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Makayla Fleming

October 15, 2026

5 out of 5 rating by Makayla Fleming
"If you ever find yourself in a situation dealing with insurance or financial decisions, state farm is the place to go! I have used them for years and Aundrea Clary is by far the best insurance agent out there. She is willing to take on any task that is thrown at her and won’t stop till everyone is happy. I definitely recommend her if anyone is looking for a switch or is new to the insurance world!"
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Zoila

October 9, 2026

5 out of 5 rating by Zoila
"Excellent Customer Service, always so nice! They know their job and you can tell they love what they do. And you can always count on any help needed! They have the best insurance quotes for all your needs."
We responded:
"Zoila, thank you for the fantastic review! We’re always here to support you with your insurance needs in Longview. "
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Brittany Henderson

October 2, 2026

5 out of 5 rating by Brittany Henderson
"I’ve been using Statefarm for over 20 years! Even with relocating, they have taken great care of three generations. The staff is friendly, professional, and efficient every time we do business. Thank you Aundrea for making this last transaction seamless. Lori and her team are exceptional! Keep up the amazing work!"
We responded:
"Thank you so much for your kind review, Brittany!  If you need insurance assistance, we are just an email or call away! - Lori Ivey, your State Farm Agent   "
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Margaret Mayfield

September 29, 2026

5 out of 5 rating by Margaret Mayfield
"("Mrs. Strange" 😉)
Where do I begin? I'm not going to say much given that I'm EXTREMELY Long-winded, (Lol!) but my home has been w Lori's office for a long time now. Every time we see each other or speak on the phone it's always as special as the first time. The team has changed within time, but no matter who's rockin' when you need THIS office, the ladies are ALWAYS kind, knowledgeable, patient, & full of smiles. I can't end w/o showing my appreciation to Leah Brown for being our ANGEL!! To Libby, for keeping us in line & for her intangible patience. Lastly, to Lori 🥰 for showing EQUALITY to all man/womankind. And being a MONUMENT for the Longview TX community - North, South, East, & West!! She's ALWAYS POURING INTO OUR COMMUNITY. Does sooo many special things for Longview & surrounding areas. God's put her in this profession for a reason 🙏🏾 and she hasn't let Him down yet 💯❤️ State Farm is the best!! And if you can handle being smothered with GENUINE care, LORI IVEY State Farm - Longview TX is your place. Now, don't get it twisted, this office is STRICTLY BUSINESS!! INSURANCE IS DEFINITELY THE NUCLEUS. But, Lori & her team do their jobs with love, beauty, & lots of class!"
We responded:
"Margaret, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Darrel Shaver

September 24, 2026

3 out of 5 rating by Darrel Shaver
"Always 5 star service from Miss Ivey. Very responsive and with just a text she can help with any and all of anyone’s insurance needs."
We responded:
"Thank you for your review, Darrel. We really appreciate your feedback and are always looking for ways to make your experience even better here in Longview. - (Agent's name) and Team "
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Jeremy Utley

September 18, 2026

5 out of 5 rating by Jeremy Utley
"Aundrea was very knowledgable and helpful with the process. Would recommend for all insurance needs!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Longview insurance team. "
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Otis Reese

September 5, 2026

5 out of 5 rating by Otis Reese
"Andreau worked with to get insurance on my new boat. She done an awesome job."
We responded:
"Thank you, Otis!"
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Katie Ware

September 2, 2026

5 out of 5 rating by Katie Ware
"So helpful! They made it so easy to add our 16yo son and helped keep the cost down"
We responded:
"Katie, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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thai quach

September 2, 2026

4 out of 5 rating by thai quach
"I like their services so far!"
We responded:
"Hi thai, thank you for your review! Your feedback truly matters to us, and we’re so glad you chose to share your experience with us here in Longview.  Please give us a call or email if you ever have any concerns or questions. - Lori Ivey and Team "
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Rylan Tipton

August 28, 2026

5 out of 5 rating by Rylan Tipton
"Aundrea helped and she was super quick and efficient, 10/10 would recommend"
We responded:
"Rylan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Thomas Wrighten

August 25, 2026

5 out of 5 rating by Thomas Wrighten
"Very helpful and patient…the best!!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Courtney LaRue

August 20, 2026

5 out of 5 rating by Courtney LaRue
"Aundrea did an excellent job helping me convert my term life policy. Always super helpful every time I call. Highly recommend them!"
We responded:
"Courtney, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Longview insurance team! - Your State Farm Agent, Lori Ivey "
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Toyia Urbaniak

August 19, 2026

5 out of 5 rating by Toyia Urbaniak
"Lori and her team are amazing. I'm setting my up the supplements that I will need when my Medicare goes into effect. Lori, was great guiding me through the process."
We responded:
"Toyia, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Longview insurance team! - Your State Farm Agent, Lori Ivey "
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Gloria Morgan

August 18, 2026

5 out of 5 rating by Gloria Morgan
"Leslie and Leah are always ready to help, great communication and amazing customer service"
We responded:
"Thanks so much for the fantastic rating, Gloria! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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John Britt

August 17, 2026

5 out of 5 rating by John Britt
"Great interaction and very helpful"
We responded:
"Thank you for the 5-star review of Lori Ivey’s team - we really appreciate your kind words! "
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Miguel Acuna

August 14, 2026

5 out of 5 rating by Miguel Acuna
"Great Customer service Best State Farm Agency in town !!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Longview. "
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Karen Bartell

August 14, 2026

2 out of 5 rating by Karen Bartell
"Overpriced and very difficult to receive reimbursement checks after cancellation of policies. Not happy with service."